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M&A Data Center offers a variety of support services tailored to the preference and business needs of our customers and clients. Our support services consists of (1) remote hand services; (2) smart hand services and (3) cross connect services. Our remote and smart hand services provide our customers with the ability to delegate IT management and maintenance tasks within M&A Data Center to our in-house technicians. Such services ensure that our customers do not have to constantly send their own IT staff to the facility whenever an issue arises, enabling the customer to better and more effectively manage their own internal resources. Leveraging M&A Data Centers remote hand services results in benefits to our customers consisting of improved colocation installation operations, availability of around the clock 24/7 services whenever needed, faster preventative/reactive maintenance works, and further server downtime minimization. Remote hand services involve support that can be completed without physically accessing any of our customer equipment. Smart hand services generally involve more complex tasks than remote hand services and requires physical access to our customer equipment.

  • M&A Data Center remote hand services include adjusting/securing network cabling, network router/switch configuration, server reboots, power cycling, and monitoring/reporting of equipment performance.

  • M&A Data Center smart hand services include more complex tasks which vary depending on the customer’s specific needs and generally includes management of colocation equipment, setting up firewalls, supply chain management, complex cable configurations, equipment testing/troubleshooting, interface module management, power supply/equipment replacement and configurations.

  • M&A Data Center also offers cross-connect services. Cross-connect is a connection between separate units and equipment within a data center. Our cross-connect service enables opportunities for cost optimization, improved performance/reliability and lower latency. M&A Data Center offers cross-connect options with the ability to connect to a variety of mobile carriers, internet service providers, cable providers, and other businesses.  Options for cross-connect services available at Myint & Associates Data Center include:

    • Single Mode and Multimode Fiber Connections
    • Cat5 and Cat6 Copper Cable Connections
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